Hold contractors and home services companies accountable


This is an open letter to the many local contractors and home services companies. I moved to Whidbey about four months ago, as did my sister and brother-in-law. Speaking on behalf of both of our households, we have been repeatedly disappointed by the lack of professionalism and customer service from local contractors and home services companies. We understand, business is good and you are very busy, however, that is never an excuse for no call backs, no shows, and an overall lack of response and interest. Speaking with many long-term residents, I have found that these are common occurrences and that the level of frustration is very high.

I encourage all residents who have experienced this lack of professionalism and customer service to let your voices be heard via Yelp, Facebook and other social media venues. When the economy turns, which it will, my hope is that residents will remember those contractors and home services companies that value professionalism and customer service and those that did not. I know we will.



More in Letters to the Editor

Letter: Quoting Scripture proves nothing about immigration

Editor, Re: Atty. Gen. Jeff Sessions quoting the Bible to support separating… Continue reading

Letter: Clinton beach AccessMats make beach accessible for everyone

Editor, Now that the winter weather is past, Island Beach Access has… Continue reading

Letter: Trump’s immigration policy violates human rights

Editor, Trump’s new immigration policy is even worse than previously thought. Since… Continue reading

Letter: Island Transit fares should do no harm, minimize impact

Editor, Tom Walker, in a letter to the editor in the June… Continue reading

Letter: Rather than berate newspaper staff, why not educate others?

Editor, In reply to Captn Blynd: I was never even aware of… Continue reading

Letter: America should treat immigrants and children humanely

Editor, Trump’s immigration policy is treating it as a criminal problem in… Continue reading

Letter: Wrong production company cited in Record news article

Editor, I was sorry to hear of the passing of Gerry Woolery.… Continue reading

Letter: Thanking restaurant for supporting Relay for Life

Editor, I would like to send out a special thanks to the… Continue reading

Letter: Hearts and Hammers works to help build our community

Editor, Hearts and Hammers is one of a number of South Whidbey… Continue reading

Letter: There should be no fares charged to ride Island Transit buses

Editor, I do not agree that Island Transit should charge a fare.… Continue reading

Letter: There should be no bus fares

Editor, I’ve been an Island County resident for 28 years, and I… Continue reading

Letter: Disappointed by vote cast by Congressman Larsen

Editor, I was dismayed to learn that Congressman Rick Larsen joined the… Continue reading