Computer crash hits Langley
June 25, 2008 · Updated 2:28 PM
A crashed out computer server at Langley City Hall made city work a little more difficult this week and made it impossible for some people to get an online version of the citys quality of life survey.
Last Wednesday, the citys server suffered a hard drive failure. Rick Hill, the citys public works director and computer hardware manager, said the citys billing software was a likely culprit in the failure. Another factor that may have contributed to the computers crash, he said, was its age. Six years old this year, the server was due to be replaced next year.
The failure might not have been noticed by anyone outside of City Hall were it not for the fact that the citys Web site, www.langleywa.org, suffered from neglect as a result.
Bob Snyder, the citys building official who doubles as the citys network administrator, had to spend his computer maintenance time during the past week resurrecting software and data from the stricken machine instead of updating the Web site. Of current interest on the site is a survey form mailed out to all Langley residents two weeks ago. The survey was written to sample residents attitudes on the citys future growth and its current look and feel. Those who wanted to get additional forms online could not.
The citys server and Web site were, in Hills words, limping along this week. He said the city is waiting for replacement parts for the machine. The city probably will replace the machine in 2003.