Our chief goes the extra mile | LETTER TO THE EDITOR
January 14, 2012 · Updated 10:15 AM
To the editor:
We don’t often say “thank you” enough to our public servants, by my thanks and compliments go to the Langley Police Department and Chief Randy Heston regarding the support given to us on the morning of Thanksgiving Day.
That morning, a homeless man joined our services at St. Hubert Catholic Church. He asked for help and clearly had been homeless for some time. While we worked to find shelter through several organizations, I called the non-emergency police number to ask for help, not knowing just what that help might be.
The dispatcher was knowledgeable and sympathetic. She immediately got Chief Heston, who was on-call that morning.
Chief Heston arrived and we were able to arrange temporary shelter. Chief Heston indicated that the department was familiar with this man and he was able to transport the man to a local shelter. Chief Heston even accompanied us as we purchased several days worth of food for the man.
I was impressed by Chief Heston’s kindness toward the gentleman. He talked to him with concern that brought out the best in the man, who could have easily become aggressive. (He admitted to mental health problems.)
I also appreciate that Chief Heston and the other police department personnel often deal with situations that are not very nice and can create disappointment in an element of humanity that is either dysfunctional or criminal. But Chief Heston did not act that way. He acted with professionalism, respect and sympathy.
Chief Heston, the dispatcher and the rest of the department deserve our appreciation and earned it again on Thanksgiving Day.
If this is any indication of talent and attitude, Langley has chosen well to appoint Randy Heston as chief of police.